Terms of service
Terms of Service
1. Refund and Order Cancellation
As the products sold are digital files that can be downloaded and used immediately after purchase, our store does not offer refunds once the file has been received.
If you experience issues downloading or accessing the file, please contact us within 7 days of purchase so we can assist in resolving the issue.
In the case of product defects (such as corrupted files), we will be happy to provide a corrected file or send a replacement.
2. File Delivery and Access
Once the order and payment are confirmed, customers can immediately download the file via [download method, e.g., a link in the email or on the order confirmation page].
If you encounter any issues accessing the file, please contact our support team for assistance.
3. Payment
We accept payments through [payment methods, e.g., credit card, e-wallet, Apple Pay, etc.].
An order is considered complete once full payment has been received by our store.
Please keep proof of payment in case of any issues or inquiries.
4. Usage and Copyright
Digital files purchased may be used and distributed according to the terms specified by our store.
Customers may use the digital files for personal or commercial purposes; however, copying, reselling, or modifying the original file is not permitted unless explicitly authorized in writing by our store.
Any distribution or usage of digital files must comply with the usage terms specified in the product description or additional agreements.
5. Customer Privacy
We respect your privacy and will not disclose or sell customer information to third parties.
Customer information will be used solely to process orders and provide support.
6. Customer Support
If you have any questions, concerns, or issues with a purchase, please contact our customer support team. We are here to help.